Our Warranties.

1. Our workmanship warranty covers all installation-related issues including mounting, wiring, electrical connections, and any defects in our installation work. This includes labor costs for repairs and is completely free of charge for the entire 25-year period.

    

Filing a claim is simple: contact us via phone at 1-800-SOLAR-GO, email at warranty@truesolarnation.com, or through your customer portal. Our team will guide you through the process, verify coverage, and schedule a technician visit within 24-48 hours.

Our panels come with a 25-year performance guarantee. If your panels drop below 85% efficiency within that timeframe, they’re covered under the manufacturer warranty. We also provide free annual inspections to catch any issues early and ensure optimal performance.

Yes! Both the workmanship and manufacturer warranties are fully transferable to new homeowners. This can actually increase your home’s value and make it more attractive to potential buyers. We just need simple notification of the ownership change.

Your manufacturer warranties remain valid regardless of our business status, as they’re backed directly by the equipment manufacturers. Additionally, we carry business insurance specifically designed to protect customer warranties.

Yes! The manufacturer warranty includes coverage for hail, wind, and storm damage. However, we always recommend checking with your homeowner’s insurance as well, as they may cover additional types of damage or provide faster processing for certain claims.

We provide free annual inspections as part of your warranty package. These preventive checkups help catch small issues before they become problems and ensure your system maintains peak performance throughout its lifetime.